What is Self-Service Password Reset (SSPR)?

Self-Service Password Reset (SSPR) software enables businesses to accomplish password resets for user accounts without needing to hire IT or security professionals. The Self-Service Password Reset (SSPR) makes it easier for individuals to request and receive new passwords for their RainbowSecure accounts. Users can reset their Rainbowsecure account passwords using any browser or mobile device.

When the user resets their password, Self-Service Password Reset (SSPR) uses Adaptive MFA authentication or Team manager-assisted reset option. These options give our password reset solution consistent with a high level of security.

Reset your Password Securely Through SSPR

Mobile Devices

Second-factor authentication (MFA) techniques like OTP via SMS/email, and Team manager assisted reset via SMS/Email allows users to reset password.

Web browser

Allow users to securely self-reset their passwords in their directory, from any web browser before or after they login to their dashboard.


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Advanced conditional access policies to enhance security

IT teams often must put their priority work on hold to solve the tickets related to password reset or forgotten passwords for Active Directory (AD) or any other account. These passwords reset tickets consume the time and money of the company. If these issues remain unresolved due to some reason, it can become more expensive and the password reset process can become more lengthy and difficult as the users will not be able to authenticate themselves. Ultimately, all of these failed authentication scenarios have a negative impact on the customer’s experience and damage their relationship with enterprises.

RainbowSecure Self-Service Password Reset (SSPR) solution analyzes user risk factors and ensures that high-risk users face more challenging authentication steps and low-risk users have an easier time while resetting their passwords. Adaptive Authentication starts with creating a profile for each user account, which includes information about the user’s geographical location, registered devices, role, and more. Each time a person tries to authenticate, the request is evaluated and assigned a risk score. Depending on the risk score, that person may be required to provide additional authentication factors to prove the identity. For example, if a person tries to access applications via an unregistered device, they may be prompted to register it or asked to do MFA. If the person logs in from a geographical location other than their office, they may have to answer a security question, do MFA, or get assistance from their Team manager in the form of a temporary passcode or in-person login assistance by the Team manager. Businesses can customize their Password Reset process as per their organization’s policy and team structure. Adaptive MFA determines the response to requests with different risk scores. In any given scenario, the user may be allowed to authenticate, may be prevented from accessing, or may even be challenged to prove his or her identity on the phone, on video, or in person.

RainbowSecure Self-Service Password Reset (SSPR) Features

Password Management

No more password stress

Users are no more burdened to select and use long passwords with special characters and restricted words. Users can now use graphical options like font color, background color and font style options to personalize and strengthen their login passwords that can be as simple as their favorite word, pin or even their name.

Human friendly password policy

Enforce fine-grained password policies that suits your user audience and use case. Your choice of rainbow secure password, passwordless OTP, picture password, QR code and biometric login options are available.

Password expiration notification

Remind users of their upcoming password expiration date via email, SMS, or department security summary alerts.

Easily change password

Allow users to reset and change their domain passwords easily in their present directories on their own.

Recover Password/ Username

Users can recover their passwords by answering challenge questions, doing MFA, getting assistance from their Team managers or having a live video session with help desk.

Why choose Self Service Password Reset (SSPR) tool?

Enhanced user experience

Give users the responsibility of managing their own passwords and profile information with Self Service Password Reset (SSPR). It will enhance their role within the organization while also reducing help desk workload.

Improved password security

Passwords with graphical layers of color and styles are exponentially strong. Friendly password options with graphical layers ensure that only authentic and authorized users get access to sensitive data and that accounts stay protected from phishing, brute-force, keylogger malware, dictionary, and other attacks.

Lowers IT costs

Reduced support calls for self-password resets, proper user lifecycle management, and the elimination of storing various records in various directories and environments all contribute to a reduction in the organization's overall security management cost.

Increased productivity & flexibility

The company's network remains secure even if employees access business accounts, apps and resources from virtually anywhere with the help of Self Service Password Reset (SSPR).

Secure MFA

Self-Service Password Reset (SSPR) utilizes advanced multi-factor authentication (MFA) techniques like RainbowSecure password and OTPs, Team manager code, etc. to verify user identity.

Simplified management & tracking

Give administrators a comprehensive overview of their user's password status. The SSPR simplifies both management and collecting legal audit data.

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